Terms of Service

MyPetsPlace is the brand name of MyPetsPlaza. These Terms and Conditions govern your access to and use of the website www.mypetsplaza.com (hereinafter referred to as the "Website"), operated by MyPetsPlaza, with its registered office at 24 Pottinger St, Central, Hong Kong. These Terms also apply to the products and services offered through the Website.

By accessing or using the Website, you agree to be legally bound by these Terms.

Company name: MyPetsPlaza
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@mypetsplaza.com

Follow @my.petsplaza and let your style set the tone.

No registration is required to browse the Website. However, to make a purchase or access specific features, you may need to create an account and accept these Terms.

MyPetsPlaza offers fashion products through the Website. These Terms define the rights and responsibilities between MyPetsPlaza and its customers.

If you do not agree with these Terms, please refrain from using the Website or our services.

This Website is operated by MyPetsPlaza. The terms “we,” “us,” and “our” refer to MyPetsPlaza

All future updates, features, or services added to the Website are subject to these Terms. The latest version of these Terms is always available on this page. MyPetsPlaza may modify these Terms at any time, and updates take effect once published.

Our online shop is powered by Shopify Inc., which provides the technical infrastructure for our e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms, you confirm that you have full legal capacity under the laws of your country of residence, or that you have obtained parental or guardian consent if you are a dependent minor.

You agree not to use the Website for unlawful purposes or in violation of applicable laws, including intellectual property regulations.

Introducing malicious code, viruses, or harmful software into the Website is strictly prohibited.

Any violation of these Terms may result in the immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to restrict access to our Website or services to anyone at any time.

You understand that data (excluding payment details) may be transmitted unencrypted across various networks and modified to meet technical requirements. Payment data is always encrypted during transfer.

You agree not to reproduce, copy, sell, or exploit any part of the Website or its content without our prior written permission.

Headings in this document are for reference only and do not affect the interpretation of these Terms.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We strive to provide accurate and current information, but we do not guarantee completeness or timeliness. All content is provided for general information purposes and should not replace professional advice.

Some material may be outdated but maintained for reference. We may update or revise content at any time without obligation. It is your responsibility to review this Website for updates.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

All product prices are subject to change at any time without prior notice.

We reserve the right to modify or discontinue products, services, or features at our discretion.

We are not liable for any changes in price, interruptions, or product discontinuations.

SECTION 5 – PRODUCT INFORMATION

Certain products may be available exclusively online through the Website and are subject to stock availability. Returns and exchanges are handled according to our Return and Refund Policy.

We make every effort to display products accurately, but colors and details may vary depending on your device settings.

We reserve the right to limit product sales to specific regions or individuals, modify product descriptions, and cancel any orders.

We do not guarantee that purchased products will meet your specific expectations or that any identified defects will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our discretion. Purchase quantities per customer, household, or order may be restricted. Customers will be notified if affected.

You agree to provide accurate, up-to-date, and complete account and billing information for all purchases.

For detailed information about returns, please refer to our Return and Refund Policy below.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools or services from third-party providers. We do not monitor, control, or assume liability for these tools.

Such tools are provided “as is” and “as available” without warranties. Your use of them is entirely at your own risk.

You should review the terms of any third-party provider before using their services.

Future features or tools added to the Website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

Our Website may contain links to external websites or third-party content. These are provided solely for informational purposes.

We are not responsible for the accuracy, reliability, or content of third-party websites.

Before engaging with any third-party site, we encourage you to review their respective terms and privacy policies.

Any complaints about third-party products should be directed to the provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit feedback, reviews, or suggestions, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, publish, and distribute such content in any medium.

We are not obligated to keep submissions confidential, compensate contributors, or respond to submissions.

We reserve the right to remove content deemed inappropriate, offensive, defamatory, obscene, or illegal.

You confirm that your submissions do not infringe on others’ rights, contain false or misleading information, or include harmful software. You are solely responsible for your contributions.

We disclaim all liability for user-generated or third-party content on the Website.

SECTION 10 – PERSONAL INFORMATION

All personal data you provide is processed according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, promotions, or availability.

We reserve the right to correct such errors and update information at any time without prior notice, even after an order has been placed.

We are not obligated to update or clarify information unless required by law.

SECTION 12 – UNACCEPTABLE USES

You agree not to use the Website or its content for:
(a) unlawful purposes;
(b) encouraging others to commit illegal acts;
(c) violating local or international laws;
(d) infringing on intellectual property rights;
(e) harassing or discriminating against others;
(f) spreading false or misleading information;
(g) transmitting malware or harmful code;
(h) collecting or tracking others’ data without consent;
(i) engaging in spam, phishing, or scraping;
(j) unethical or offensive activities;
(k) bypassing security features of the Website.

We reserve the right to terminate access for anyone who violates these restrictions.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, or error-free operation of our services.

All services and products are provided “as is” and “as available” without warranties of any kind.

MyPetsPlaza, its employees, and partners are not liable for any direct or indirect damages, including lost profits, data loss, or replacement costs.

Where local law restricts these limitations, the minimum legal limits shall apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless MyPetsPlaza, its affiliates, employees, and directors from any third-party claims, liabilities, or expenses resulting from your breach of these Terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

SECTION 16 – TERMINATION

Both parties may terminate this agreement at any time.

If you breach these Terms, we may immediately suspend or terminate your access. All obligations incurred before termination remain enforceable.

SECTION 17 – COMPLETE AGREEMENT

These Terms, along with our policies, form the complete agreement between you and MyPetsPlaza.

Failure to enforce any provision does not constitute a waiver of rights.

SECTION 18 – GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most recent version of these Terms is always available on this page.

MyPetsPlaza reserves the right to modify or replace these Terms at any time. Continued use of the Website constitutes acceptance of any updates.

SECTION 20 – RETURNS AND REFUNDS

We want you to love your MyPetsPlaza purchase. But if it’s not quite right, our return process is simple and stress-free.

You have 60 days from the day your order is delivered to request a return. To be eligible, items must be unused, in their original condition, and sent back with all packaging included. We never charge restocking fees—what you see is what you get, right down to our return policy.

To start a return, contact us at info@mypetsplaza.com with your order number, and our team will guide you through the process. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the package reaches us safely.

If you’d like to exchange an item, just let us know when you contact us and we’ll help you find the right option.

Once we’ve received and inspected your return, we’ll refund your original payment method within 7 business days. Please note that your bank or payment provider may need a few extra days to complete the transfer.

Still have questions? Reach out anytime at info@mypetsplaza.com. We’re here to ensure your MyPetsPlaza experience is nothing short of amazing.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:

Company name: Oh my Home
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@ohmy-home.com

Follow @my.petsplaza and let your style set the tone.

Thank you for choosing MyPetsPlaza, where fashion, creativity, and individuality come together.